By delegating billing services to Galen, any size practice can immediately see benefits.
Outsourcing your billing improves cash flow through...
- Improving the accuracy of information collected
- Automating all billing functions to speed collection
- Following insurance submissions through the complete cycle to ensure full reimbursement
reduces costs by...
- Lowering a practice's dependency on internal resources
- Helping the practice avoid expensive investments in infrastructure development
- Facilitating improved budget control
and improves security and fraud protection through...
- Minimizing employee "touch points"
- Frequent reporting that more quickly signals potential fraud
Our Process
...Because Galen is a full service billing firm, our process begins directly after the charge is made. Charges are scanned to us on a scanner which we provide and that is when the magic starts to happen.
Our clients' claims are pushed through a system that eliminates the possibility of human error and maximizes the ability to recognize the insurance company's games. Timely follow up and tracking reasons for claim denials allows us to work in cooperation with our clients to streamline their process for providing us with accurate information. At the end of the day, our clients have increased cash flow and maximized collections.
Why Galen
Galen's cutting-edge, customized technology allows us to offer a unique solution that improves cash flow, reduces costs and improves security – from the initial charge to third party collections. We deliver a proprietary approach to medical billing that eliminates the "human factor" of physicians getting paid. Galen's solutions can be readily integrated into any medical practice.
Using Galen Billing Services ensures that your practice's billing operation will provide exactly what it should: maximum collections and superior information delivered with top-quality customer service at a reduced cost.
Galen's customized billing service goes beyond typical practice management systems. As part of our enhanced process, Galen's reporting capabilities far exceed those currently provided by most software vendors. Beyond the typical payment and adjustment reports, each client is provided a dashboard of information that includes specific provider, payer and place-of-service information that enables better operations management and strategic planning
Frequently Asked Questions
Q:
If I outsource my billing, won't I lose control of my practice?
A:
Absolutely not! Galen's system allows authorized users within the practice access to the system 24/7. The process is completely transparent and we encourage our clients to check the status of their billing at anytime.
Q:
What if I don't want anyone to lose their job?
A:
In most practices, billing office functions can be easily replaced with overlooked or neglected operational tasks. In many cases, however, practices can use billing services outsourcing as an opportunity to eliminate unnecessary personnel and reduce overhead
Q:
How much does it cost to outsource billing operations?
A:
Galen's fee is a percentage of collections. Unlike a flat fee arrangement, there is incentive to maximize your reimbursement. The important thing to remember is that the decision to outsource should not be made solely on price. It should be based on the vendor's willingness to learn about your practice and commit to a long-term partnership, the ability to challenge your assumptions and requirements and the vendor's outgoing interest in providing efficient, cost-saving alternatives to practice functions
Q:
What if my practice changes?
A:
We want to grow with your practice as a true partnership. Galen's team of experts has extensive experience in almost every type of practice scenario. Our vast expertise ensures a seamless transition for your unique practice situation.
