Galen Advisors

Frequently Asked Questions

If I outsource my billing, won't I lose control of my practice?

Absolutely not! Galen's progressive approach allows authorized users within the practice access to the system 24/7. The process is completely transparent and we encourage our clients to check the status of their billing at anytime. With Galen, your receivables are deposited directly into your bank account, so you have complete control of your finances and an added level of fraud protection.

What if I don't want anyone to lose their job?

In most practices, billing office functions can be easily replaced with overlooked or neglected operational tasks. In some cases, however, practices may use billing services outsourcing as an opportunity to eliminate extra personnel and reduce overhead.

How much does it cost to outsource billing operations?

Galen's fee is a percentage of collections. Unlike a flat fee arrangement, there is incentive to maximize your reimbursement. The important thing to remember is that the decision to outsource should not be made solely on price. It should be based on the vendor's willingness to learn about your practice and commit to a long-term partnership, the ability to challenge your assumptions and requirements, and the vendor's sincere interest in providing efficient, cost-saving alternatives to practice functions.

What if my practice changes?

In the spirit of true partnership, we want to grow with you. Galen's team of experts has extensive experience in almost every type of practice. We even offer Strategic Advisory consulting to help you navigate these changes. Our deep expertise ensures a seamless transition for your unique practice situation.

The results speak for themselves. Learn more about our Revenue Cycle Management service or contact us today for a free analysis of your Revenue Cycle.